Updating or uninstalling applications as another user with Install Shield 2009

Question

I have a MSI set up using install shield 2009 for my VB6.0 exe and it is working. The problem is if user A (1st user) has ran the setup to install the applications and we're trying to run the update using User B (2nd user). It doesn't allow us to do so. The same goes when we want to uninstall the app.

Could you please suggest if it is due to some restrictions that Windows has given or if not, how can we make another user to run the update or uninstall for a setup ran with someone else?

Answer 1

It sounds like you installed as Per User instead of Per Machine. If so, any install that User A performed will be out of scope of User B. You'll have to uninstall and reinstall as PerMachine.

Note this is controlled by the ALLUSERS property and unles you have a specific need, the InstallShield default value of "2" is probably what you should leave it at.