Access forbidden in Magento

1
votes

Can you please help me,

i am trying to access the direct image file from the media/customer/ folder, but its saying something like

Access forbidden!

You don't have permission to access the requested object. It is either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

localhost 05/15/12 14:13:26 Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1

Any help please !! I know, its not an error from xampp, its something from magento, please help me out

many thanks in advance

3
magentoxampp

3 Answers

2
votes

I venture to doubt, that this message is produced by Magento.

It exactly looks like the default xampp/apache/error/HTTP_FORBIDDEN.html.var of XAMPP:

Content-language: en
Content-type: text/html; charset=ISO-8859-1
Body:----------en--
<!--#set var="TITLE" value="Access forbidden!"
--><!--#include virtual="include/top.html" -->

  <!--#if expr="$REDIRECT_URL = /\/$/" -->

    You don't have permission to access the requested directory.
    There is either no index document or the directory is read-protected.

  <!--#else -->

   You don't have permission to access the requested object.
   It is either read-protected or not readable by the server.

  <!--#endif -->

<!--#include virtual="include/bottom.html" -->
----------en--

Unfortunately you don't write anything about how your code tries to access the image.

Please post the relevant code parts.

And please find the proper 403 message in the Apache error_log and post it, too.

1
votes

You should check your permissions settings in the media folder.

0
votes

It looks like the directory where Magento is installed does not have permissions to access the Magento directory. This is an Apache error, not a Magento one.