Sitecore timeout on login

8
votes

Working with sitecore on my local machine. When I attempt to log into "desktop", it hangs at /sitecore/shell/default.aspx?sc_lang=en and eventually times out. It works fine if I log into "content editor" Any ideas how to debug this?

4
sitecore
Is there anything interesting in Sitecore log file? Under /data/logs - Yan Sklyarenko
Only a readme.txt with no text in it. Thanks! - Josh C
This is unbelievable... haha the fix worked for me shocked! - Anicho

4 Answers

11
votes

I had exactly the same problem once. The solution was to move the Data directory to a different location (with its whole content). I have no idea why it behave like that.

What's even stranger, once it starts working, you can move the folder back and it will behave as it should.

3
votes

We had this problem yesterday. We found this question on Stack Overflow and tried moving the data folder from the website folder into a separate folder. This solved the problem immediately. You then need to change this setting in the Sitecore.config (or Web.config) file: 

<sc.variable name="dataFolder" value="/Data"/>

to point at the new folder. We have asked Sitecore support whether this is a known issue and they didn't have many ideas. Their only guess was that it could have been caused by Sitecore caching.

3
votes

That's probably because your "datafolder" setting in the web.config is still pointing to the old location. Change it to the new location and you will be all set.

2
votes

I don't have permission to comment on others answers yet, but just thought it's good to add my little experience about this problem.

I moved the data folder to somewhere else as @Maras suggested, then sitecore started complaining about can't find license file. If this is your case just simply move the data folder back, it then started working for me.