I have generic email accounts, which I want several AD users to monitor, such as enquiries@xyz.com and support@xyz.com. They need to be able to use the from field or global address list within their Outlook 2003/2007 to select these generic accounts when sending e-mail and also be able to add the relevant mailbox to view incoming e-mails. How can this be achieved in a windows 2008 Server/domain & Exchange 2007 environment.