Huawei Appgallery. How to my app be released in the mainland Chinese market?

1
votes

My app is already approved on Appgallery but may be Huawei is very strict approval in the mainland china market. they sent me a refusal mail to publish in china. I revised the app and app copyright information but wasn't approved while outside of China was released. huawei has emailed me but quite complicated, i don't know how to provide the requirements they propose. How to my app be released in the mainland Chinese market ? sorry my english is bad. Thank you !

All email information is as follows:

Dear developer,

Thank you for contacting us!!

Your app failed the review. The detailed description and modification suggestions are as follows:

Detailed description: Your app failed the review due to lack of qualification documents for AV entertainment-music apps.

Modification suggestion: The Computer Software Copyright Certificate or APP Electronic Copyright Certificate must be provided for the audio-visual entertainment-music category.

For details about the copyright qualification review requirements, see https://developer.huawei.com/consumer/en/doc/distribution/app/30215

Your app did not provide the qualifications needed in Mainland China, the publishing in Mainland China and other countries or regions you have chosen to publish has been affected.

For specific qualifications,

Please refer to: https://developer.huawei.com/consumer/en/doc/30215

[Description]: We found that there is no related privacy statement in your app. The publishing in Mainland China and other countries or regions you have chosen to publish has been affected until all the requirements above are met. For more information, please refer to the rule 7.1 of "AppGallery Review Guidelines": https://developer.huawei.com/consumer/en/doc/distribution/app/50104

[Suggestion]: Please provide related privacy statement in your app.

2
huawei-mobile-servicesappgalleryappgallery-connect
hi@NguyenDuc,I think the e-mail made it very clear,Can you elaborate on what you don't understand?Maybe you can Submit a ticket online or provide your app ID and app name for us to query. – shirley
I submitted a ticket online. I received the same response. But I don't have to how do I get my application accepted in mainland china ? Please show Youtube video on how to publish app in mainland china market ? – NguyenDuc
hi NguyenDuc,i updated my answer,pls kindly refer that – shirley

2 Answers

0
votes

The first question is that lack copyright qualification.

You need to submit the copyright qualification according to your own app classification and the regulations in this document:

Submission of Copyright and Publication Approval Number

Copyright Qualification Submission Path:

You may upload it directly in console-App service-AppGallery Connect-my apps-select your app-version information-copyright information--upload certificates -resubmit your app for review.

Second question: It's also written in the email,

[Suggestion]: Please provide related privacy statement in your app.

You need to add the privacy statement to your app. Generally, you can add the privacy statement to your app login home page or my module.

0
votes

0

Looks like this question was answered by Shirley and moved to:

How to provide The Computer Software Copyright Certificate in China

enter image description here

My supplemental answer:

Shirley has answered most of your questions. To supplement her answer and respond to your question - "How to i have The Computer Software Copyright Certificate to provide huawei appgallery (in China Mainland)?", it is correct that you will need to apply for Software Copyright Certificate, however you must have a China Mainland entity such as China identity card or China registered corporation to apply. If you are not a China citizen or don't have a company in China, there is no way to apply for this certificate; in that case most non-China developers use proxy companies like AppInChina to publish on their behalf.

Certain app categories such as "Tool" are exempted from Computer Software Copyright Certificate requirement so you are eligible to publish in China Mainland.

If your app is not published in China Mainland, please review app review remark in your email. The common issues are:

  • privacy notice not accessible from within China

  • user cannot review privacy statement

  • user account registration/login problem

  • SMS code verification issue

  • app content unavailable (developer should test app using a China VPN and see if it perform normally)