Jira NextGen: How to send issues into "completed" state?

0
votes

We use Jira Next-Gen with Atlassians cloud-hosting.

I moved Issues from "in progress" into "Done" state. However, when I want to close the current Sprint, Jira still reports all Issues as "open" and asks me to transfer them over into the next sprint.

Within the Jira Next-gen project there is no option to "close" an issue.

If "done" is not the right state to complete an issue, how can I achieve that?

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1
jira
Try to put them into Closed! We had such fun as well... if that doesn't wok, then maybe those issues are part of a story that is not done yet? Also it can be that there is some time left on the issues as remaining time! – Eva
Under the 'done' status, there should be something called 'unresolved'. I think sometimes depending on your configuration, you need to manually resolve them. – Jabberwocky
Thx for the hint. Within the Jira Next-gen project there is no option to "close" an issue. – delete

1 Answers

1
votes

Try checking your Board for the active sprint. The columns in the board represent the available statuses and only the last column (rightmost) is the 'complete' state.

Do you have a status to the right of 'Done' on the board? If so you can try dragging 'Done' to the far right which should fix your issue.