We are using a SQL Server Tabular model which we use for self-service BI purposes. At monthly basis we have some 90 distinct persons who are using the model. Recently we encountered some issues/errors in the client tools(Excel and Power BI) that are connecting to the Tabular model. See screenshots. We did not make any significant changes to the model the past period. We noticed that the errors keep showing up after our incremental load, i.e. a full process of a number of partitions we process these partitions every 15 minutes. The process is kicked of by a SSIS job which is scheduled every 15 minutes and processes 5 partitions in 3 tables.
Edit: After some research I figured out that the problem lies in the perspectives. Everytime I do a full process on any object. The error appears. This does not happen on the default model view. Still not found a solution though.
The error occurs when you make a change to the power bi report or the excel file. For example when you do a refresh, or when you click a filter. If you press refresh multiple times the connection comes back and everything works as it is supposed to. It seems like the clients lose their connection to the model. After 15 minutes the problem occurs again.
This is very aggravating for the users. Especially when they are in the middle of a presentation.
This is what we tried:
- We tried searching Google for a solution
- Checked that we have the latest SQL Server 2016 update (13.0.5149.0)
- SSAS Builds from Visual Studio(2015 en 2017)
- No full process on tables, only on partitions.
- Upgrading the server from 4 to 8 cpu cores.
I hope somebody can help us.