990
votes

Google's "Report a Bug" or "Feedback Tool" lets you select an area of your browser window to create a screenshot that is submitted with your feedback about a bug.

Google Feedback Tool ScreenshotScreenshot by Jason Small, posted in a duplicate question.

How are they doing this? Google's JavaScript feedback API is loaded from here and their overview of the feedback module will demonstrate the screenshot capability.

6
Elliott Sprehn wrote in a Tweet few days ago: > @CatChen That stackoverflow post is not accurate. Google Feedback's screenshot is done entirely client side. :)Goran Rakic
This seams logical as they want to catch exactly how the user's browser is rendering a page, not how they would render it on the server side using their engine. If you only send the current page DOM to the server it will miss any inconsistencies in how the browser is rendering the HTML. This does not mean Chen's answer is wrong for taking screenshots, it just looks like Google is doing it in a different way.Goran Rakic
Elliott mentioned Jan Kuča today, and I found this link in Jan's tweet: jankuca.tumblr.com/post/7391640769/…Cat Chen
I'll dig into this later and see how it can be done with client-side rendering engine and check if Google's actually do it in that way.Cat Chen
I see use of compareDocumentPosition, getBoxObjectFor, toDataURL, drawImage, tracking padding and things like that. It's thousands of lines of obfuscated code to de-obfuscate and look through though. I'd love to see an open source licensed version of it, I have contacted Elliott Sprehn!Luke Stanley

6 Answers

1211
votes

JavaScript can read the DOM and render a fairly accurate representation of that using canvas. I have been working on a script which converts HTML into a canvas image. Decided today to make an implementation of it into sending feedbacks like you described.

The script allows you to create feedback forms which include a screenshot, created on the client's browser, along with the form. The screenshot is based on the DOM and as such may not be 100% accurate to the real representation as it does not make an actual screenshot, but builds the screenshot based on the information available on the page.

It does not require any rendering from the server, as the whole image is created on the client's browser. The HTML2Canvas script itself is still in a very experimental state, as it does not parse nearly as much of the CSS3 attributes I would want it to, nor does it have any support to load CORS images even if a proxy was available.

Still quite limited browser compatibility (not because more couldn't be supported, just haven't had time to make it more cross browser supported).

For more information, have a look at the examples here:

http://hertzen.com/experiments/jsfeedback/

edit The html2canvas script is now available separately here and some examples here.

edit 2 Another confirmation that Google uses a very similar method (in fact, based on the documentation, the only major difference is their async method of traversing/drawing) can be found in this presentation by Elliott Sprehn from the Google Feedback team: http://www.elliottsprehn.com/preso/fluentconf/

78
votes

Your web app can now take a 'native' screenshot of the client's entire desktop using getUserMedia():

Have a look at this example:

https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing/

The client will have to be using chrome (for now) and will need to enable screen capture support under chrome://flags.

49
votes

PoC

As Niklas mentioned you can use the html2canvas library to take a screenshot using JS in the browser. I will extend his answer in this point by providing an example of taking a screenshot using this library ("Proof of Concept"):

function report() {
  let region = document.querySelector("body"); // whole screen
  html2canvas(region, {
    onrendered: function(canvas) {
      let pngUrl = canvas.toDataURL(); // png in dataURL format
      let img = document.querySelector(".screen");
      img.src = pngUrl; 

      // here you can allow user to set bug-region
      // and send it with 'pngUrl' to server
    },
  });
}
.container {
  margin-top: 10px;
  border: solid 1px black;
}
<script src="https://cdnjs.cloudflare.com/ajax/libs/html2canvas/0.4.1/html2canvas.min.js"></script>
<div>Screenshot tester</div>
<button onclick="report()">Take screenshot</button>

<div class="container">
  <img width="75%" class="screen">
</div>

In report() function in onrendered after getting image as data URI you can show it to the user and allow him to draw "bug region" by mouse and then send a screenshot and region coordinates to the server.

In this example async/await version was made: with nice makeScreenshot() function.

UPDATE

Simple example which allows you to take screenshot, select region, describe bug and send POST request (here jsfiddle) (the main function is report()).

async function report() {
    let screenshot = await makeScreenshot(); // png dataUrl
    let img = q(".screen");
    img.src = screenshot; 
    
    let c = q(".bug-container");
    c.classList.remove('hide')
        
    let box = await getBox();    
    c.classList.add('hide');

    send(screenshot,box); // sed post request  with bug image, region and description
    alert('To see POST requset with image go to: chrome console > network tab');
}

// ----- Helper functions

let q = s => document.querySelector(s); // query selector helper
window.report = report; // bind report be visible in fiddle html

async function  makeScreenshot(selector="body") 
{
  return new Promise((resolve, reject) => {  
    let node = document.querySelector(selector);
    
    html2canvas(node, { onrendered: (canvas) => {
        let pngUrl = canvas.toDataURL();      
        resolve(pngUrl);
    }});  
  });
}

async function getBox(box) {
  return new Promise((resolve, reject) => {
     let b = q(".bug");
     let r = q(".region");
     let scr = q(".screen");
     let send = q(".send");
     let start=0;
     let sx,sy,ex,ey=-1;
     r.style.width=0;
     r.style.height=0;
     
     let drawBox= () => {
         r.style.left   = (ex > 0 ? sx : sx+ex ) +'px'; 
         r.style.top    = (ey > 0 ? sy : sy+ey) +'px';
         r.style.width  = Math.abs(ex) +'px';
         r.style.height = Math.abs(ey) +'px'; 
     }
     
     
     
     //console.log({b,r, scr});
     b.addEventListener("click", e=>{
       if(start==0) {
         sx=e.pageX;
         sy=e.pageY;
         ex=0;
         ey=0;
         drawBox();
       }
       start=(start+1)%3;       
     });
     
     b.addEventListener("mousemove", e=>{
       //console.log(e)
       if(start==1) {
           ex=e.pageX-sx;
           ey=e.pageY-sy
           drawBox(); 
       }
     });
     
     send.addEventListener("click", e=>{
       start=0;
       let a=100/75 //zoom out img 75%       
       resolve({
          x:Math.floor(((ex > 0 ? sx : sx+ex )-scr.offsetLeft)*a),
          y:Math.floor(((ey > 0 ? sy : sy+ey )-b.offsetTop)*a),
          width:Math.floor(Math.abs(ex)*a),
          height:Math.floor(Math.abs(ex)*a),
          desc: q('.bug-desc').value
          });
          
     });
  });
}

function send(image,box) {

    let formData = new FormData();
    let req = new XMLHttpRequest();
    
    formData.append("box", JSON.stringify(box)); 
    formData.append("screenshot", image);     
    
    req.open("POST", '/upload/screenshot');
    req.send(formData);
}
.bug-container { background: rgb(255,0,0,0.1); margin-top:20px; text-align: center; }
.send { border-radius:5px; padding:10px; background: green; cursor: pointer; }
.region { position: absolute; background: rgba(255,0,0,0.4); }
.example { height: 100px; background: yellow; }
.bug { margin-top: 10px; cursor: crosshair; }
.hide { display: none; }
.screen { pointer-events: none }
<script src="https://cdnjs.cloudflare.com/ajax/libs/html2canvas/0.4.1/html2canvas.min.js"></script>
<body>
<div>Screenshot tester</div>
<button onclick="report()">Report bug</button>

<div class="example">Lorem ipsum</div>

<div class="bug-container hide">
  <div>Select bug region: click once - move mouse - click again</div>
  <div class="bug">    
    <img width="75%" class="screen" >
    <div class="region"></div> 
  </div>
  <div>
    <textarea class="bug-desc">Describe bug here...</textarea>
  </div>
  <div class="send">SEND BUG</div>
</div>

</body>
45
votes

Get screenshot as Canvas or Jpeg Blob / ArrayBuffer using getDisplayMedia API:

FIX 1: Use the getUserMedia with chromeMediaSource only for Electron.js
FIX 2: Throw error instead return null object
FIX 3: Fix demo to prevent the error: getDisplayMedia must be called from a user gesture handler

// docs: https://developer.mozilla.org/en-US/docs/Web/API/MediaDevices/getDisplayMedia
// see: https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing/#20893521368186473
// see: https://github.com/muaz-khan/WebRTC-Experiment/blob/master/Pluginfree-Screen-Sharing/conference.js

function getDisplayMedia(options) {
    if (navigator.mediaDevices && navigator.mediaDevices.getDisplayMedia) {
        return navigator.mediaDevices.getDisplayMedia(options)
    }
    if (navigator.getDisplayMedia) {
        return navigator.getDisplayMedia(options)
    }
    if (navigator.webkitGetDisplayMedia) {
        return navigator.webkitGetDisplayMedia(options)
    }
    if (navigator.mozGetDisplayMedia) {
        return navigator.mozGetDisplayMedia(options)
    }
    throw new Error('getDisplayMedia is not defined')
}

function getUserMedia(options) {
    if (navigator.mediaDevices && navigator.mediaDevices.getUserMedia) {
        return navigator.mediaDevices.getUserMedia(options)
    }
    if (navigator.getUserMedia) {
        return navigator.getUserMedia(options)
    }
    if (navigator.webkitGetUserMedia) {
        return navigator.webkitGetUserMedia(options)
    }
    if (navigator.mozGetUserMedia) {
        return navigator.mozGetUserMedia(options)
    }
    throw new Error('getUserMedia is not defined')
}

async function takeScreenshotStream() {
    // see: https://developer.mozilla.org/en-US/docs/Web/API/Window/screen
    const width = screen.width * (window.devicePixelRatio || 1)
    const height = screen.height * (window.devicePixelRatio || 1)

    const errors = []
    let stream
    try {
        stream = await getDisplayMedia({
            audio: false,
            // see: https://developer.mozilla.org/en-US/docs/Web/API/MediaStreamConstraints/video
            video: {
                width,
                height,
                frameRate: 1,
            },
        })
    } catch (ex) {
        errors.push(ex)
    }

    // for electron js
    if (navigator.userAgent.indexOf('Electron') >= 0) {
        try {
            stream = await getUserMedia({
                audio: false,
                video: {
                    mandatory: {
                        chromeMediaSource: 'desktop',
                        // chromeMediaSourceId: source.id,
                        minWidth         : width,
                        maxWidth         : width,
                        minHeight        : height,
                        maxHeight        : height,
                    },
                },
            })
        } catch (ex) {
            errors.push(ex)
        }
    }

    if (errors.length) {
        console.debug(...errors)
        if (!stream) {
            throw errors[errors.length - 1]
        }
    }

    return stream
}

async function takeScreenshotCanvas() {
    const stream = await takeScreenshotStream()

    // from: https://stackoverflow.com/a/57665309/5221762
    const video = document.createElement('video')
    const result = await new Promise((resolve, reject) => {
        video.onloadedmetadata = () => {
            video.play()
            video.pause()

            // from: https://github.com/kasprownik/electron-screencapture/blob/master/index.js
            const canvas = document.createElement('canvas')
            canvas.width = video.videoWidth
            canvas.height = video.videoHeight
            const context = canvas.getContext('2d')
            // see: https://developer.mozilla.org/en-US/docs/Web/API/HTMLVideoElement
            context.drawImage(video, 0, 0, video.videoWidth, video.videoHeight)
            resolve(canvas)
        }
        video.srcObject = stream
    })

    stream.getTracks().forEach(function (track) {
        track.stop()
    })
    
    if (result == null) {
        throw new Error('Cannot take canvas screenshot')
    }

    return result
}

// from: https://stackoverflow.com/a/46182044/5221762
function getJpegBlob(canvas) {
    return new Promise((resolve, reject) => {
        // docs: https://developer.mozilla.org/en-US/docs/Web/API/HTMLCanvasElement/toBlob
        canvas.toBlob(blob => resolve(blob), 'image/jpeg', 0.95)
    })
}

async function getJpegBytes(canvas) {
    const blob = await getJpegBlob(canvas)
    return new Promise((resolve, reject) => {
        const fileReader = new FileReader()

        fileReader.addEventListener('loadend', function () {
            if (this.error) {
                reject(this.error)
                return
            }
            resolve(this.result)
        })

        fileReader.readAsArrayBuffer(blob)
    })
}

async function takeScreenshotJpegBlob() {
    const canvas = await takeScreenshotCanvas()
    return getJpegBlob(canvas)
}

async function takeScreenshotJpegBytes() {
    const canvas = await takeScreenshotCanvas()
    return getJpegBytes(canvas)
}

function blobToCanvas(blob, maxWidth, maxHeight) {
    return new Promise((resolve, reject) => {
        const img = new Image()
        img.onload = function () {
            const canvas = document.createElement('canvas')
            const scale = Math.min(
                1,
                maxWidth ? maxWidth / img.width : 1,
                maxHeight ? maxHeight / img.height : 1,
            )
            canvas.width = img.width * scale
            canvas.height = img.height * scale
            const ctx = canvas.getContext('2d')
            ctx.drawImage(img, 0, 0, img.width, img.height, 0, 0, canvas.width, canvas.height)
            resolve(canvas)
        }
        img.onerror = () => {
            reject(new Error('Error load blob to Image'))
        }
        img.src = URL.createObjectURL(blob)
    })
}

DEMO:

document.body.onclick = async () => {
    // take the screenshot
    var screenshotJpegBlob = await takeScreenshotJpegBlob()

    // show preview with max size 300 x 300 px
    var previewCanvas = await blobToCanvas(screenshotJpegBlob, 300, 300)
    previewCanvas.style.position = 'fixed'
    document.body.appendChild(previewCanvas)

    // send it to the server
    var formdata = new FormData()
    formdata.append("screenshot", screenshotJpegBlob)
    await fetch('https://your-web-site.com/', {
        method: 'POST',
        body: formdata,
        'Content-Type' : "multipart/form-data",
    })
}

// and click on the page
12
votes

Heres an example using: getDisplayMedia

document.body.innerHTML = '<video style="width: 100%; height: 100%; border: 1px black solid;"/>';

navigator.mediaDevices.getDisplayMedia()
.then( mediaStream => {
  const video = document.querySelector('video');
  video.srcObject = mediaStream;
  video.onloadedmetadata = e => {
    video.play();
    video.pause();
  };
})
.catch( err => console.log(`${err.name}: ${err.message}`));

Also worth checking out is the Screen Capture API docs.

7
votes

Here is a complete screenshot example that works with chrome in 2021. The end result is a blob ready to be transmitted. Flow is: request media > grab frame > draw to canvas > transfer to blob. If you want to do it more memory efficient explore OffscreenCanvas or possibly ImageBitmapRenderingContext

https://jsfiddle.net/v24hyd3q/1/

// Request media
navigator.mediaDevices.getDisplayMedia().then(stream => 
{
  // Grab frame from stream
  let track = stream.getVideoTracks()[0];
  let capture = new ImageCapture(track);
  capture.grabFrame().then(bitmap => 
  {
    // Stop sharing
    track.stop();
      
    // Draw the bitmap to canvas
    canvas.width = bitmap.width;
    canvas.height = bitmap.height;
    canvas.getContext('2d').drawImage(bitmap, 0, 0);
      
    // Grab blob from canvas
    canvas.toBlob(blob => {
        // Do things with blob here
        console.log('output blob:', blob);
    });
  });
})
.catch(e => console.log(e));