Azure - cannot connect to database

1
votes

Known error:

Database 'X' on server 'Y' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '{DE0B6749-0D1B-4D6F-8102-86D1A7A35AD2}'.

The problem is: I need to pay for customer support (I do not see free plan, despite I have paid for web app!)

Connection is fine from azure web site. THe problem occurs while connecting from external computer (f. e. from my local).

What could be the problem? Yestarday everything worked fine.

1
azure
global outage happening. azure.microsoft.com/en-gb/status - scottsanpedro
I'm voting to close this question as off-topic because this is due to a transient service outage; unrelated to programming. - David Makogon

1 Answers

1
votes

Sometimes Azure goes down. Check Azure status on :

https://azure.microsoft.com/en-gb/status/

For this particular case, the problem was:

"Starting at 11:48 UTC 15 Sep, 2016 a subset of customers using DNS in multiple regions may experience difficulties connecting to their resources hosted in this region. This issue is also having knock-on impact on impact on multiple Azure services, including SQL Database, Virtual Machines, Visual Studio Team Services, and App Service \ Web Apps. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant."