Pass parameter to Twilio client

0
votes

I have a Java application, which will call to the Twilio Softphone application, which is running on a different server.

My question is: how can I pass custom parameters from my application to the Twilio Softphone application?

Edit 1 :

When I got a request from server to call so my application call two parallel number means one call to Customer and another call to Customer Care which is Twilio Softphone. In customer care application Twilio Taskrouter is used. So when my application called to Twilio Sofphone I need to send some parameter like Customer Number, Lat, Long etc. I have tried to send it by using Twilio app url but no success.

1
javatwilio
I have reworded your question, but I'm afraid it is still very broad. You can improve it by showing what you've tried and how it didn't work for you. – Benjamin W.
Please see edited question – ppb
Even better would be actual code, I think. – Benjamin W.
Have to agree, not quite sure what you're doing here but would love to help. Do you have some code or more explanation of what you're trying to achieve? – philnash
Is twilio provide any facility to send custom parameter because I have tried like adding parameter to URL e.g url?cust_no=123 but still I am confused, because this url is nothing but the URL which is used one of the twilio parameter while making a outbound call to any number from twilio so I want to send Param while making outbound call to Twilio Client. – ppb

1 Answers

0
votes

I'm Megan from the Twilio team.

Although it is possible to send custom parameters from the Client to Twilio using our API, it is not possible to send them the other way.

You would need to figure out another way of sending custom parameters to Client, e.g. a separate AJAX request or WebSocket connection.