Deleting an app in iTunes Connect

79
votes

Apple has introduced the possibility of deleting an app. Quoting the iTunes Connect guide:

If you have created an app in iTunes Connect that you no longer need to see or manage, you can delete it from your iTunes Connect view. Deleting your app will not allow you to re-use your SKU or App Name and you will not be able to restore your app once deleted.

So far so good. Then it gets slightly confusing:

If you are selling your app to another developer for their own distribution and need to remove it from your iTunes Connect account, we recommend that you use App Delete so the App Name will be freed up for their use.

Does this mean that I won't be able to reuse the name in my account, but other accounts will? Has anybody tried this?

8
iphoneapp-store-connect

8 Answers

127
votes

Please see Removing an App From Sale (page 92) section on iTunes Connect Developer Guide 6.3

  1. Click "Rights and Pricing"
  2. Go to the sale territories section. There is a link near the end
  3. Click on the "Deselect all" button to uncheck all App Store territories.
  4. Click on the "Save Changes" button.

After removing all assigned territory checkboxes from your app in the Rights and Pricing section,, the status changes to Developer Removed from Sale and your app will not be seen on the App Store within 24 hours.

24
votes

It's possible to salvage the situation. I also made a mistake and forgot to type com.XX part when entering the Bundle ID. My app was not live yet, but once you submit BundleID, it's not possible to change it.

What you can change though, is the "App Name". Thus:

  1. Change the app name into something bogus
  2. Add new app, now using correct Bundle ID and type the original name
  3. Re-upload everything
18
votes

You could reuse the App Name of the app you have deleted if you change the Default Language of the application information.

Full details here: http://hesh.am/2012/01/recovering-a-deleted-app-name-in-itunes-connect/

7
votes

I just ran into this today trying to submit my app. I used an incorrect bundle ID and nievely assumed that deleting the app from iTunes Connect would release the app name and SKU for me to reuse when I recreated the app. Not so. Now I get these two errors:

  • The SKU number you entered has already been used.
  • The App Name you entered has already been used.

You are correct when you say their documentation is confusing. What the heck is "App Delete," and how is it any different from the "Delete Application" button in iTunes Connect?

I only hope I'm not screwed with regards to my app name being unavailable forever. I've contacted Support so here's hoping...

6
votes

Simple steps for Deleting/Removing app from iTunes Connect:

iTunesConnect>App>Rights and Pricing>specific stores> Deselect All> Save

Change app status: Developer Removed From Sale

After 24hours app will be removed.

4
votes

when you delete an application from iTunes Connect you can't upload with the same App Name and SKU in the same developer Apple id. This resource is for migrate an App for another company or individual developer. Ex. when an App was sold.

4
votes

Follow Below Steps

  1. Login into your iTunes Connect with your developer id: https://itunesconnect.apple.com

  2. Click on App Icon

  3. Click on Rights And Pricing

  4. At the bottom This app will be on sale in all App Stores worldwide. Or, you can select specific stores “here”. Click on here button to open all specific app stores.

  5. Click on the “Deselect All” button to uncheck all App Store territories.

  6. Click on “Save Changes” button.

  7. Now when you save all these and go to back to your App icon home screen. There will be one more button appear “Delete Application” after “Set Up iAd Network”.

  8. Click on Delete button and read instructions.

  9. Your app will disappear from the app store within 24 hours.

1
votes

Refer to: see Removing an App From Sale (page 92) section on iTunes Connect Developer Guide 6.3

Follow Instructions Below:

Click "Rights and Pricing"

Go to the sale territories section. There is a link near the end.

Click on the "Deselect all" button to uncheck all App Store territories.

Click on the "Save Changes" button.

Now when you save all of these and then go to back to your App icon home screen there will be one more button that will appear called “Delete Application” located after “Set Up iAd Network”

Click on that "Delete Application button" and read instructions

After removing all assigned territory checkboxes from your app in the Rights and Pricing section, and clicking "Delete Application", the status changes to Developer Removed from Sale and your app will not be seen on the App Store within 24 hours. The name you were using for your app will also become freed for other developers' use.

Hope this helps!!!