0
votes

I'm trying to install Harmon.ie on a new laptop. I downloaded the latest version, it installs. I run outlook 2013, I see the outlook splash screen and then the splash screen goes away immediately and outlook is not running.

The next time I run outlook it puts me in safe mode. If I disable Harmon.ie, outlook runs fine.

Windows 8.1 Office 2013

I see this error in the event viewer .NET Runtime version 2.0.50727.8009 - CLR: Fatal Execution Engine Error (00007FFDD17718DE) (80131506)

Do you have any tips on how to debug this error?

Regards,

Kris

1

1 Answers

1
votes

Seems to be a .net 2.x corrupted framework. Please stop Outlook Register the below registry key Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Mainsoft\Prefs\PreferredCLRVersion] @="4.0"

PreferredCLRVersion is a subkey 4.0 is the default value of this subkey

Start Outlook again.

---- Jean