0
votes

I am trying to encode .mov video using windows azure media services. I am getting "File type or codec not supported" error. I tried all presets, but none of them are working.

2
You didn't provide any details about what you tried, your code, etc. Having said that: There's already a question that seems like a duplicate of this, from a year ago: stackoverflow.com/questions/17960997/… - have you looked at that?David Makogon
It's the same sample code which you find everywhere for uploading videos using windows azure media serviceDevesh Tipe

2 Answers

1
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There is a easier fix for this. We don't accept files with .mov, however, if it is H.264, you could change extension to .Mp4, and rerun the encoding present. It should just work.

0
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Azure media services now supports .mov. I followed this example and the orientation for the encodings was correct.

https://github.com/Azure/azure-content/blob/master/articles/media-services/media-services-dotnet-encode-with-media-encoder-standard.md