Using Crystal Reports in Access 2013

Question

I have an Access mdb database that displays a Crystal Report through the ActiveX control in one of its forms. When we were using Office 2010, the Crystal report displayed fine, but after upgrading to Office 2013, the report will not display. There is just a white box where the report should be (no error messages). The report still displays correctly when I open the database with Office 2010.

The form has a Crystal ActiveX Report Viewer Control 10.0 that displays the report. Is there a newer version that we should be using, or are Crystal Reports not supported in 2013?

EDIT:

The reference we have reads: Crystal ActiveX Report Viewer Library 10.0.

Answer 1

It has been a while, but I think that you need to include a reference to the ActiveX control your Outlook project. Try Tools | References..., scroll the list until you find the control, then select the checkbox.

Answer 2

Is this problem related to win 8.1? If so, I've found that changes for font types in windows 8.1. will cause problems if you're using Times New Roman.

Changing font should fix your problem (Arial)