I have a requirement to control the frequency of e-mails being sent from MS Dynamics CRM 2011 when distributing a campaign activity (to avoid adverse affects on network performance).
The CRM 2011 instance is integrated with and used pretty much exclusively from within Outlook through the CRM plug-in for the Outlook client (e-mails are tracked etc.).
How can I control the frequency of e-mails being sent as part of bulk e-mail shots (e.g. 500 e-mails with large attachments, limit of sending 100 e-mails per minute)? Does the CRM 2011 e-mail router give more control over this? Can I even use the CRM e-mail router for routing when CRM 2011 is used exclusively through Outlook?
Thanks in advance for your response