I want to know some best practice for migrating data from microsoft crm to salesforce crm.
Should you use migration tools? If so what good migration tools are there out there?
Should I migrate it the data first to microsoft excel and then migration it from excel to salesforce?
I read that you can import data to salesforce crm by .csv files. Can you for example export data från dynamics crm to .csv files and then import the files with salesforce. Is this an alternativ solution?
What practice leaves you with less functionality loss?